Terms and Conditions
TERMS AND CONDITIONS
All rights, including copyright, on this website are owned by Smith and Sniff. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without prior permission.
By placing an order you are agreeing to purchase a product according to the following terms and conditions.
All the information we provide on our shop is an accurate as we can make it. Any errors are unintentional and we will correct errors as quickly as possible.
We have tried to put as much detail as possible for each product listed, so please read each product description carefully before committing to buy. Doing this will prevent the need for unnecessary returns.
Prices for our products are subject to change, in line with our suppliers costs to us, and we will do our best to notify anyone affected by price changes as quickly as possible.
Delivery costs will be charged in addition to the goods sold and are confirmed during the checkout process.
Product care is the responsibility of the purchaser. Please be mindful of how you care for our items once received. All items are sourced as environmentally-friendly as possible, meaning they may not have the same wear and tear as some more generic brands. That said, with the correct care they should last you for a good while.
We may, from time to time, offer promotional discount codes. The conditions of use will be specified at the time of issue. Please read these carefully!
Promotional codes can only be used once per person, and must be used in accordance with the conditions stated (and in the spirit they are intended). But just to be clear:
· A promotional code cannot be used after an order has been placed.
· You cannot swap your promotional code for cash.
Please note, we cannot guarantee to be able to amend orders, once placed, but will always do our best. We definitely won’t be able to change any orders after 5pm on a Friday.
We will do our best to resolve all queries and concerns relating to our online store as quickly as possible. Please email any queries through to hello@smithandsniff.com.
Specific Sales Terms
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until your payment has been approved and we have debited your credit or debit card.
Oh and it sounds mean, but we need to say it… We reserve the right, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).